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The owners were very helpful and processed this return quickly and sent out another! Thank you
It was a wonderful experience, the was sized and returned to me in its pristine condition
Thank you so much your kindness and craftsmanship this is rare quality in todays world and market
Thank you for the perfect and quick resize.
Purchasing my wedding band was not a decision I took lightly. I spent over 10 hours - scouring the internet to find a ring that spoke to me.
Finally I made my final decision and purchased the 'Jack' ring.
After reading the countless glowing reviews on Ring and Groove, I pulled the trigger and awaited patiently for my product to arrive.
They did not disappoint.
The customer service was phenomenal.
From the online chat (answering all my inquiries qnd allowing me to feel secure with my purchase), adhering to my resize request (the ring was half a size too small and they were more than happy to have it adjusted), to the final delivered product (the ring looks more beautiful in person and the quality is beyond what I expected).
The wooden ring has unique a finesse and I am happy to say I'm very satisfied with my purchase. 10/10!
Thank you Ring and Grove Co!
Customer service: on point
Response: on point
Product : on point.
We sent in a ring for repair that had been damaged due to hard wear and tear. They were able to repair it back to its original condition. We are so pleased with it and the wonderful customer service we received. Thanks again!
I 10000% recommend this company.